TERMS AND CONDITIONS

Welcome to Pot Black NZ. This website (www.potblack.co.nz) is provided to help you get the best information or deal on equipment or accessory items available in New Zealand. These terms of use are intended to explain our obligations as a service provider and your obligations as a customer. Please read them carefully.


These Terms were last updated on 1st January 2012

COMPANY INFORMATION

Pot Black NZ is the trading name of Allwood Manufacturing Limited a registered company in New Zealand. The company postal address is PO Box 34, Horotiu, Waikato 3262, New Zealand and the Company physical address factory and showroom is 6226b State Highway One. Horotiu, Waikato, New Zealand. Pot Black is a registered trademark belonging to Pot Black NZ Limited.

PURCHASING FROM POT BLACK

Pot Black NZ gives customers convenient, easy and secure shopping. Products displayed on this site can be purchased using online Mastercard, Visa & Q Card transaction facility through a secure connection or by direct credit to our bank account.

Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction.

All prices are in New Zealand dollars (NZ$) and include GST (15% sales tax). All prices are correct at time of publication; however we reserve the right to alter prices at any time for any reason.

Order confirmation and invoices are automatically delivered via email and records of previous transactions are available from the website once securely logged in as a customer.

Purchasing online with Q Card

You can now use your Q Card to make online purchases at potblack.co.nz* and receive at least 3 months no payments and no interest (Payment Holiday) on your purchase. 

On promotional days (as advertised from time to time) you could get an extended Payment Holiday period. Click here for current offer terms and conditions.

To use Q Card online simply select 'Credit Card' as your payment type when you check-out, enter your Q Card number, expiry date and CVV number. (Your CVV number is a 3 digit number displayed on the back on your Q Card).

What is Q Card?

Q Card is the ideal shopping partner, combining the benefits of a credit card with the added ability to access a range of interest-free deals and payment holidays^ at thousands of stores nationwide.

To find out more about Q Card, or to apply online, please visit qcard.co.nz

* Purchases from potblack.co.nz will be on your Q EFTPOS Plan.

^ Information about Q Card: A minimum purchase amount may be required. Account fees may apply. Available on Flexi Payment, Fixed Instalment or EFTPOS Plans. For interest free only deals, monthly payments may be required throughout interest free period. Q Card Standard Interest Rate applies to any outstanding balance at end of payment holiday or interest free period. Q Card lending criteria, fees, terms and conditions apply.

DELIVERY

Pot Black NZ  offers delivery New Zealand wide and is also able to deliver overseas by arrangement.

Delivery of large items such as tables may incur additional delivery or installation costs that are not included in the delivery price shown in the website shopping cart but you will be contacted by Pot Black should this be the case.

If you do not agree to the additional fees thus advised, you will have the option to cancel your order and any payment already made will be refunded once cleared by our bank.

RETURNS AND WARRANTY

In the case of a fault or defect with the goods, please contact Pot Black to arrange a credit or replacement in keeping with the Consumer Guarantees Act. Please choose carefully as we do not refund for unwanted goods but a full credit will be given provided goods are returned within 14 days, however they must still be in their original order. 

DISCLAIMER

The information provided on this site is provided without any warranty or guarantee of any kind.  All care is taken to ensure that the information provided is accurate and reliable, however Pot Black NZ will not be liable for any loss or damages arising from either the use of this website or from information provided on this site.

The contents of the site contain links to third party websites that are not controlled by Pot Black NZ.  The links are provided to inform site users however Pot Black NZ will not be responsible for the contents of those linked sites, or any loss or liability resulting from the use of information contained in those linked sites.

The contents of this site are the copyright of Pot Black NZ.  The content of the site is not to be copied or distributed for any purpose.  The content of the site is not to be replicated in any publication (in any form) without the consent of Pot Black NZ. The site contents may be printed for the users own personal use.

THIS POLICY MAY BE UPDATED FROM TIME TO TIME

Pot Black NZ Ltd reserves the right to change this policy at any time and any amended policy will be posted on this website.

PLEASE READ OUR PRIVACY POLICY

We take customer confidentially and privacy seriously. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction. For more information see our privacy policy.